The proclaimer below is a brief reminder of the judicial aspect of our website. If you’re interested in reading the full version(s) please refer to our General Conditions, General Conditions of Sale and Privacy Policy.

This website is an initiative of;

The Factory cvba-vso, with its registered office in
Diestersteenweg 152
3970 Leopoldsburg, BE
Registered under enterprise number 0434.153.588


If you’re reading this you probably know why our website exists. Its main purpose is to inform you. The website contains general information on the scheduling of events and the operation of our organisation, The Factory cvba-vso, but also provides specific information on the events for which tickets can be purchased/ordered. The available information is intended purely for commercial and informational purposes relating to the organised events and the resulting ticket sales. While we cannot guarantee that this information will always meet the desired quality standards, every necessary and reasonable effort is made to ensure that it does.

Our website is offered on an ‘as is’ and ‘as available’ basis. Use of our website is always at the user’s own risk. The user bears sole responsibility for the consequences of a visit to our website, including the downloading of website content. We take adequate measures to ensure the accessibility, smooth operation and security of our website and the services provided thereon but this does not constitute an absolute guarantee. For further details please refer to our General Conditions.

Our website also includes numerous references to third-party websites. As The Factory cvba-vso does not control these websites, clicking on the links to such websites is always at the user’s own risk. The placement of these links on our website in no way implies an endorsement of the content of these sites.

We are not liable for any damages or loss suffered due to contractual and non-contractual shortcomings regarding the content, the smooth operation and/or security and accessibility of our website and the services offered thereon. Of course, this does not exclude liability resulting from gross negligence or intent.

There’s always room for improvement and that also goes for our website. If you have any remarks regarding the quality of the website content or any questions regarding security, or if you would like to make any suggestions, please feel free to share them via We value your input.


Our website is the only portal for the purchase of tickets to our events. Only and can guarantee the validity of your ticket. We have taken a host of measures to curb the unauthorised resale of (forged) tickets. Avoid unnecessary disappointment and familiarise yourself with these measures.

Our General Conditions contain more details regarding, amongst others, tickets and the registration procedure for purchase & sales. Please refer to the relevant documents for a more extensive explanation. These documents can be subject to unilateral modifications by The Factory cvba-vso at any given time; as a result, it is advisable to review these documents documents on a regular basis. Certain pages and sections of the Pukkelpop website may be subject to separate and/or additional conditions on top of the General Conditions.


Creativity merits protection and so does our website and its content. This protection is provided by intellectual property rights. Our website and its content are protected by copyright, software law, database law, industrial design rights and all other applicable (intellectual) property rights. The technical aspects of the website itself are protected by copyright law, software law and database law. And finally, every trade name used on our website(s) is also protected by the applicable trade name or trademark law. The Pukkelpop name is also a registered trademark.

This means it is prohibited to use the intellectual property of third parties without the express prior written consent of its lawful owners. The intellectual property rights of the Pukkelpop concept are protected and are the sole property of its owners. Use of the Pukkelpop logo or festival name for publicity purposes is granted exclusively to our official festival partners and is subject to strict conditions. Moreover, the festival organiser must approve every action and layout in advance.